Information About Your Visit

Scheduled Appointments:

  • Please bring your health card to your appointments.
  • We recommend checking in at the front desk 5-10min before your scheduled time.
  • New patients:  Please fill out our New Patient Intake Form to help our doctors review your case.
  • Appointment times are estimates as we try to accommodate as much of your consultations in each appointment as reasonable.
  • Please call at least 24 hours ahead to cancel / reschedule appointments.
  • A limited number of same-day appointments can be booked starting at 9am to 4pm (Mon-Fri) and 10am-4pm (Sat).
  • Need help booking an appointment? Click here to see our booking options, or call us at 204-560-4288 during clinic hours.

Walk-In Service:

Walk-in appointments on the same day are available to all patients, Monday to Saturday.

Please click here to see Walk-in Availability.

If there are available walk-in appointments, please call our reception at 204-560-4288 to book your slot. Otherwise, please check back later for updates.

COVID-19 Policies:

We follow Manitoba’s COVID-19 safety guidelines.

  1. We strongly advise wearing face masks when visiting.
  2. Please use the provided hand sanitizer upon entry.

Our Policies:

  • We recommend using Medeo for all confidential communication and online appointment booking requests.
  • With consideration for our other patients, we kindly request that you adhere to our scent-free environment policy.
  • Sorry, we do not prescribe narcotics for walk-in patients.
  • There may be a charge of $40 for missing an appointment. All cancellations are required to be made at least 24 hours ahead of time or will be considered a missed appointment.
  • We do not refill prescriptions over the phone. We recommend an appointment—either virtual or in-person—with your doctor to have prescriptions refilled.

Cancellation / Late Policy:

Missed appointments or appointments cancelled within 24 hours of scheduled time will result in a fee of $40.